Blog Post

What Merced Homeowners Should Expect From a Property Management Company

Wisdom Property Management • April 9, 2021
What Merced Homeowners Should Expect From a Property Management Company

When you own Merced rental property and you decide to hire a professional property manager to lease, manage, and maintain your investment, there are a number of things you’re going to expect. You’ll want a management company that can find a good tenant, collect rent on time, and respond to repair issues. 


Lots of companies do those things. 


What you really want is a
Merced property management company that sets itself apart from other companies by caring about you and your property. You should expect good communication, lots of transparency, and a smooth, profitable rental experience. 


Today, we’re highlighting some of those expectations so you know exactly what you’re looking for when it’s time to hire a property manager. 


Expect Responsive Communication 


Communication has always been important when it comes to managing rental properties, but it’s more important than ever before. You need property managers who can communicate effectively and transparently with you as well as your tenants. You need a team that has established relationships with maintenance vendors and contractors. You need a community leader that’s open, trustworthy, and accountable. 


At Wisdom Property Management, we answer our phones 24 hours a day and seven days a week. Whether it’s an owner with an urgent financial question or a tenant with a leaking water heater - we’re available and responsive. Vendors can reach us when they need us, and whether you’re a new client or someone we’ve been working with for years - your concerns are important to us. 


We’re problem solvers, and you can’t solve problems without talking about them. You should expect an ease and an openness with communication when it comes to working with your property managers. Make sure they’re available by phone, by email, and by text. You don’t want to chase them down or feel ignored. 


Expect an Investment in Technology


We’re a very personable team. We like talking to our tenants and owners and we know that good property management is customized to the unique needs of your investment goals and your Merced investment property. 


We combine that personalized service with automation whenever we can. Technology enables us to provide a higher level of property management and customer service. Tenants can pay rent online, which means you get paid faster. Maintenance requests and inspection reports are well-documented and available in your online owner’s portal. We keep track of all accounting reports and financial statements, and they’re available to you in real time. Instead of waiting for a spreadsheet, you can log on at any time and see a complete accounting of your income and expenses. 


Work with a company that invests in technology. You should expect consistent processes that are documented, digital, and transparent.


Expect a Company that Cares

care

Good leasing and management requires systems, processes, tools, and resources. 


Good customer service requires care and compassion. We’re a family-run business that cares about the people we serve. We care about owners and their investment properties. We care about tenants and their homes. We know what’s going on with your property and we know what’s important to you. 


It’s not too much to expect your Merced property management company to care about you. There’s no reason to settle for anything less. 


We’d love to tell you more about how we work and what you can expect when you partner with us. Contact our team at Wisdom Property Management & Realty, Inc. 

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